1. Controller
Lena Bienemann
Rubensweg 20
47877 Willich
Germany
Email: lena.bienemann@gmx.de
Phone: +49 157 3444 3005

2. Collection and processing of personal data
We only collect personal data that you voluntarily provide when contacting us or booking an appointment. This includes your name and email address.

3. Contact form
When you use the contact form on our website, the data you enter (name, email address, message) is stored to process your enquiry. This data will not be shared without your consent.

4. Appointment booking via Calendly
We use Calendly (Calendly LLC, 271 17th St NW, Atlanta, GA 30363, USA) for online appointment booking. When using Calendly, personal data (name, email address, chosen appointment) is processed on servers in the USA. Calendly is certified under the EU-US Data Privacy Framework. For more information please see Calendly’s privacy policy: calendly.com/privacy

5. Google Fonts
This website uses Google Fonts (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) for consistent font display. When the page loads, your IP address is transmitted to Google. Google Fonts is used in the interest of presenting our website attractively (Art. 6 para. 1 lit. f GDPR).

6. Cookies
Our website uses cookies. Cookies are small text files stored on your device. We use a cookie management system (Complianz) that obtains your consent before any non-essential cookies are set.

7. Your rights
You have the right to:

• Access your stored personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Object to processing
• Data portability

To exercise your rights please contact: lena.bienemann@gmx.de

8. Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority. The competent authority for North Rhine-Westphalia is:

Landesbeauftragte für Datenschutz und Informationsfreiheit NRW
Postfach 20 04 44
40102 Düsseldorf
www.ldi.nrw.de

9. Data security
This website uses SSL encryption (HTTPS) for secure data transmission.

10. Last updated
This privacy policy is currently valid as of July 2026.